.site-chat-widget{
  position:fixed;
  right:20px;
  bottom:20px;
  z-index:95;
  display:flex;
  flex-direction:column;
  align-items:flex-end;
  gap:12px;
  pointer-events:none;
}

.site-chat-widget > *{
  pointer-events:auto;
}

.site-chat-widget__trigger{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  width:64px;
  height:64px;
  padding:0;
  border-radius:999px;
  background:rgba(255,255,255,.98);
  border:1px solid rgba(255,255,255,.28);
  box-shadow:0 20px 48px rgba(17,17,17,.24);
  cursor:pointer;
  transition:transform .18s ease, box-shadow .18s ease;
  overflow:hidden;
}

.site-chat-widget__trigger:hover{
  transform:translateY(-1px);
  box-shadow:0 24px 56px rgba(17,17,17,.28);
}

.site-chat-widget__trigger:focus-visible,
.site-chat-widget__close:focus-visible,
.site-chat-widget__submit:focus-visible,
.site-chat-widget__dismiss:focus-visible,
.site-chat-widget__field input:focus-visible,
.site-chat-widget__field textarea:focus-visible{
  outline:3px solid rgba(242,140,40,.24);
  outline-offset:2px;
}

.site-chat-widget__trigger-icon{
  display:block;
  width:38px;
  height:38px;
  object-fit:contain;
  object-position:center;
  pointer-events:none;
}

.site-chat-widget__panel{
  width:min(360px, calc(100vw - 28px));
  background:rgba(255,255,255,.98);
  border:1px solid rgba(17,17,17,.08);
  border-radius:24px;
  box-shadow:0 28px 72px rgba(17,17,17,.18);
  overflow:hidden;
}

.site-chat-widget__panel[hidden]{
  display:none !important;
}

.site-chat-widget__panel-inner{
  display:flex;
  flex-direction:column;
}

.site-chat-widget__header{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:12px;
  padding:14px 16px;
  background:
    linear-gradient(180deg, rgba(17,17,17,.98), rgba(33,33,33,.95)),
    linear-gradient(180deg, rgba(255,255,255,.08), rgba(255,255,255,0));
  color:#fff;
}

.site-chat-widget__title{
  margin:0;
  font-size:16px;
  font-weight:900;
  line-height:1.2;
}

.site-chat-widget__close{
  width:36px;
  height:36px;
  border-radius:999px;
  display:inline-grid;
  place-items:center;
  color:#fff;
  background:rgba(255,255,255,.08);
  cursor:pointer;
  flex:0 0 auto;
}

.site-chat-widget__body{
  padding:16px;
  display:flex;
  flex-direction:column;
  gap:12px;
}

.site-chat-widget__status{
  border-radius:14px;
  padding:11px 13px;
  font-size:13px;
  line-height:1.5;
  border:1px solid transparent;
  background:rgba(15,23,42,.04);
  color:#0f172a;
}

.site-chat-widget__status[hidden]{
  display:none !important;
}

.site-chat-widget__status.is-success{
  background:rgba(15,138,109,.08);
  border-color:rgba(15,138,109,.18);
  color:#0b7059;
}

.site-chat-widget__status.is-error{
  background:rgba(196,60,60,.08);
  border-color:rgba(196,60,60,.18);
  color:#a13030;
}

.site-chat-widget__transcript{
  display:flex;
  flex-direction:column;
  gap:10px;
}

.site-chat-widget__transcript-empty{
  border:1px dashed rgba(148,163,184,.35);
  border-radius:16px;
  padding:12px 14px;
  color:#64748b;
  font-size:13px;
  line-height:1.5;
  background:#f8fafc;
}

.site-chat-widget__transcript-list{
  display:flex;
  flex-direction:column;
  gap:10px;
  max-height:280px;
  overflow:auto;
  padding-right:4px;
}

.site-chat-widget__bubble{
  display:flex;
  flex-direction:column;
  gap:6px;
  padding:12px 14px;
  border-radius:18px;
  max-width:100%;
  font-size:13px;
  line-height:1.55;
}

.site-chat-widget__bubble.is-visitor{
  margin-left:auto;
  background:rgba(37,99,235,.12);
  border:1px solid rgba(37,99,235,.16);
  color:#0f172a;
}

.site-chat-widget__bubble.is-system{
  margin-left:auto;
  margin-right:auto;
  max-width:92%;
  background:#f8fafc;
  border:1px solid rgba(148,163,184,.2);
  color:#334155;
  text-align:center;
}

.site-chat-widget__bubble.is-staff{
  margin-right:auto;
  background:rgba(15,118,110,.10);
  border:1px solid rgba(15,118,110,.16);
  color:#0f172a;
}

.site-chat-widget__bubble-head{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:8px;
  font-size:11px;
  color:#64748b;
}

.site-chat-widget__bubble-text{
  white-space:pre-wrap;
  word-break:break-word;
}

.site-chat-widget__form{
  display:flex;
  flex-direction:column;
  gap:12px;
}

.site-chat-widget__identity{
  display:grid;
  gap:12px;
}

.site-chat-widget__identity[hidden]{
  display:none !important;
}

.site-chat-widget__field{
  display:flex;
  flex-direction:column;
  gap:8px;
}

.site-chat-widget__field label{
  font-size:13px;
  font-weight:800;
  color:#0f172a;
}

.site-chat-widget__field input,
.site-chat-widget__field textarea{
  width:100%;
  border:1px solid rgba(148,163,184,.35);
  border-radius:14px;
  background:#fff;
  color:#0f172a;
  padding:12px 14px;
  resize:vertical;
  transition:border-color .16s ease, box-shadow .16s ease, background-color .16s ease;
}

.site-chat-widget__field input::placeholder,
.site-chat-widget__field textarea::placeholder{
  color:#94a3b8;
}

.site-chat-widget__field input:focus,
.site-chat-widget__field textarea:focus{
  border-color:rgba(242,140,40,.6);
  box-shadow:0 0 0 4px rgba(242,140,40,.12);
}

.site-chat-widget__field textarea{
  min-height:64px;
  line-height:1.55;
}

.site-chat-widget__actions{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:10px;
  flex-wrap:wrap;
}

.site-chat-widget__action-group{
  display:inline-flex;
  align-items:center;
  gap:8px;
  margin-left:auto;
}

.site-chat-widget__reset{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-height:36px;
  padding:0 10px;
  border-radius:999px;
  border:1px solid rgba(148,163,184,.3);
  background:rgba(148,163,184,.08);
  color:#475569;
  cursor:pointer;
  font-size:12px;
  font-weight:700;
}

.site-chat-widget__reset[hidden]{
  display:none !important;
}

.site-chat-widget__dismiss{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-height:42px;
  padding:0 16px;
  border-radius:999px;
  border:1px solid rgba(148,163,184,.35);
  background:#fff;
  color:#0f172a;
  cursor:pointer;
  font-weight:700;
}

.site-chat-widget__submit{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-height:42px;
  padding:0 18px;
  border-radius:999px;
  background:#2563eb;
  color:#fff;
  cursor:pointer;
  font-weight:800;
  box-shadow:0 14px 28px rgba(17,17,17,.14);
}

.site-chat-widget__submit[disabled],
.site-chat-widget__dismiss[disabled],
.site-chat-widget__reset[disabled]{
  opacity:.6;
  cursor:not-allowed;
  box-shadow:none;
}

.site-chat-widget__submit.is-loading::after{
  content:"";
  width:14px;
  height:14px;
  margin-left:8px;
  border:2px solid rgba(255,255,255,.45);
  border-top-color:#fff;
  border-radius:50%;
  animation:site-chat-widget-spin .8s linear infinite;
}

.site-chat-widget__confirm-backdrop{
  position:absolute;
  inset:0;
  display:flex;
  align-items:flex-end;
  justify-content:center;
  padding:16px;
  background:rgba(15,23,42,.54);
  backdrop-filter:blur(2px);
  z-index:3;
}

.site-chat-widget__confirm-backdrop[hidden]{
  display:none !important;
}

.site-chat-widget__confirm-dialog{
  width:min(100%, 320px);
  border-radius:20px;
  border:1px solid rgba(15,23,42,.1);
  background:#fff;
  color:#0f172a;
  box-shadow:0 22px 56px rgba(15,23,42,.28);
  padding:18px;
}

.site-chat-widget__confirm-title{
  margin:0;
  font-size:16px;
  font-weight:900;
  line-height:1.3;
}

.site-chat-widget__confirm-message{
  margin:10px 0 0;
  color:#475569;
  font-size:13px;
  line-height:1.6;
}

.site-chat-widget__confirm-actions{
  display:flex;
  justify-content:flex-end;
  gap:8px;
  flex-wrap:wrap;
  margin-top:16px;
}

.site-chat-widget__confirm-cancel,
.site-chat-widget__confirm-apply{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-height:40px;
  padding:0 16px;
  border-radius:999px;
  cursor:pointer;
  font-weight:800;
}

.site-chat-widget__confirm-cancel{
  border:1px solid rgba(148,163,184,.35);
  background:#fff;
  color:#0f172a;
}

.site-chat-widget__confirm-apply{
  border:1px solid rgba(185,28,28,.34);
  background:#dc2626;
  color:#fff;
}

.site-chat-widget__honeypot{
  position:absolute;
  width:1px;
  height:1px;
  padding:0;
  margin:-1px;
  overflow:hidden;
  clip:rect(0 0 0 0);
  white-space:nowrap;
  border:0;
}

@keyframes site-chat-widget-spin{
  from{ transform:rotate(0deg); }
  to{ transform:rotate(360deg); }
}

@media (max-width: 720px){
  .site-chat-widget{
    right:12px;
    bottom:12px;
    left:auto;
    align-items:flex-end;
  }

  .site-chat-widget__trigger{
    width:58px;
    height:58px;
  }

  .site-chat-widget__trigger-icon{
    width:34px;
    height:34px;
  }

  .site-chat-widget__panel{
    width:min(100vw - 24px, 420px);
  }

  .site-chat-widget__field textarea{
    min-height:60px;
  }

  .site-chat-widget__action-group{
    width:100%;
  }

  .site-chat-widget__dismiss,
  .site-chat-widget__submit{
    flex:1 1 0;
  }

  .site-chat-widget__confirm-actions{
    width:100%;
  }

  .site-chat-widget__confirm-cancel,
  .site-chat-widget__confirm-apply{
    flex:1 1 0;
  }
}